Horrible earrings

Very poor experience with the staff, after receiving my earrings broken during shipping I emailed and asked for a new pair to be sent with proper packaging to ensure I got them intact. They sent a new pair but in the same exact packaging and to no surprise it was broken again. After sending yet another email they said they couldn't send another pair as they "couldn't see any damage" and had already sent a replacement order. Mind you, tbother earring post were CLEARLY bend all the way to the side making it impossible to put in my ear. Staff then said the "decision was final" and I couldn't get a refund since there was "no damage". So unhappy with both orders.

This is a shock, really silver earrings, match with the images in the seller's photo.

The earrings are beautiful, I don't know yet how they will wear, it took three weeks.

It's beautiful, I'll buy it again.